Privacy Policy

Last updated: January 15, 2026

Shyamsir Online Academy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in courses, participate in live sessions, or contact us for support.

Personal Information

• Name
• Email address
• Phone number

Educational Information

• Course progress
• Assignments
• Grades

Communication Data

• Messages
• Feedback
• Support requests

Usage Data

• App interactions
• Session recordings
• Device information

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our educational services:

• Deliver courses and educational content
• Facilitate live classes and interactive sessions
• Track progress and provide personalized learning experiences
• Send important updates and notifications
• Provide customer support and respond to inquiries
• Ensure platform security and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With instructors for educational purposes
• With service providers who assist in platform operations
• When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage and backup procedures

Location Data (Required Disclosure)

Our app may access approximate or precise location for the following purpose(s):

To enable location-based attendance tracking OR personalized content based on region OR

location-dependent features (choose the one that matches your use — if none, say “for enabling app service features”)

We do not use location data for tracking, advertising, or selling to third parties.

• You can disable location access at any time in your device settings

5. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your account and data
• Opt-out of marketing communications
• Data portability in a structured format

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences in your device settings.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: support@shyamsironline.com
• Whatsapp: +9779809329002
• Address: Birgunj-2, Parsa

By using our services, you acknowledge that you have read and understood this Privacy Policy.